BizPhone How To: Call Forward on Busy

Call Forward Busy
Call Forward Busy allows the user to forward incoming calls to a particular phone number if the user is on a call. The user can also forward the calls to their Voice Mai if they wish.

Enable and disable Call Forward on Busy both on your handset and in the BizPhone Portal.

How do you use it?
By changing your setting in Frontier, your preference will then be applied to all future calls.

Default setting: Off

  •  To de-activate the Call Forward Busy feature, lift the handset and dial *91.
  •  To activate, lift the handset and dial *90 and enter the phone number to forward the calls to.

Note: Call Waiting override Call Forward Busy.


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